Do you charge per learner or per course?
No. There are no per-learner fees, course tokens or credits, and no limit on staff numbers. You pay one monthly price for each home, and everyone who works there can take any course in the online catalogue. Bank staff are covered by the Bank Pool add-on.
What happens to the price when staff join or leave?
Nothing. New starters and leavers don't change your bill, because you pay for the home rather than the people in it.
Do refreshers and renewals cost extra?
No. When training expires and someone needs to retake a course, there is nothing extra to pay.
What counts as a solo home?
A children's home registered with Ofsted to look after one child, often called a solo provision. Homes registered for two or more children are on the Home price.
How does the 12-month plan work?
You commit for 12 months and pay monthly at the lower rate. Monthly rolling costs more, and you can cancel it with one month's notice.
Can we mix homes and solo homes?
Yes. Each home is priced on its own, so a provider with three homes and one solo home pays for three homes and one solo home: £284 a month on a 12-month plan. The calculator works it out for you.
What is the Bank Pool?
Bank staff who are not attached to one home sit in a pool that covers your whole provider. One flat fee of £39 a month covers all of them, however many you have.
Do your prices include VAT?
We are not VAT registered, so there is no VAT to add to these prices.
We run six or more homes. What do we pay?
Providers with six or more homes get volume pricing. Talk to us and we will quote for your group.
What does bespoke induction include?
We build an online course from the induction you already run, such as your handbook, policies and checklists. Only your provider can see it, and it can sit alongside core courses in a Learning Path. It costs £399, paid once. More about bespoke induction.