Workplace Culture & Compliance

Understanding the Disciplinary Process

Online course CareCPD accredited Included with Nest Learn

Most staff only learn how a disciplinary process works when they are already in one, which is the worst possible moment. This course explains the standards of conduct you are held to, the difference between misconduct and gross misconduct, and what actually happens at each stage — suspension, investigation, hearing, penalty and appeal.

Scenarios put you in the position of someone called to an investigatory meeting so the process is familiar rather than frightening.

At a glance

FormatOnline, self-paced
AccreditationCareCPD
CertificateIssued on completion
CategoryWorkplace culture
Assigned viaLearning Paths

What this course covers

  • Explain your obligations under the standards of conduct and how they connect to your safeguarding duties.
  • Distinguish misconduct from gross misconduct and identify which category a given situation falls into.
  • Describe what suspension means, what it is not, and what to expect from an investigation and an investigatory meeting.
  • Explain the disciplinary hearing process, the range of penalties available, and your right to appeal.

Who it is for

Residential support workers, senior support workers, team leaders and Registered Managers working in children's homes.

How it works in Nest Learn

01
Assign it
Add it to a Learning Path for induction or mandatory training, or assign it to individuals with a deadline.
02
Staff complete it
It appears in My Training with a clear next action: start, continue or renew.
03
Track it in the Matrix
Status shows as Complete, In progress, Overdue, Expired or Not assigned, per staff member and per Home.
04
Keep the evidence
A certificate is issued automatically and stays attached to the record with the audit history.
Certificates for this course can be verified with CareCPD directly.

This course is included with Nest Learn

Along with over 30 others, plus the tools to assign, track, evidence and report staff training across every Home.